EUTOUR
EUTOUR Women’s Floral Dial & Crystal Magnetic Sphere Timepiece
EUTOUR Women’s Floral Dial & Crystal Magnetic Sphere Timepiece
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⌚How to Read the Time?
⌚How to Read the Time?
Magnetic Watch Time Reading Method
The balls might spin when your hand moves, it will stay in the correct position and show the correct time when the watch is put still.
Tips：It's normal to find two beads non-aligned by the power of magnetic repulsion.
Time Reading Method for Watches for the Visually Impaired
The sphere on the dial represents the minute hand, while the sphere on the outer edge of the dial represents the hour hand.
🗒️Product Description
🗒️Product Description
📏Specifications & Materials
📏Specifications & Materials
✅1-Year Warranty
✅1-Year Warranty
Customers who purchase EUTOUR watches from our site will enjoy a 1-year warranty service.
The warranty covers any and all parts of the watch that may need repair due to defects in materials or workmanship. The warranty does not cover:
- Battery, strap, and excessive wear and tear or intentional damage to the case or movement.
- Damage caused by improper use (e.g., not adhering to the watch’s water-resistance rating when diving) or water immersion (beyond the scope of the water-resistance marking).
✈️ Shipping & Returns
✈️ Shipping & Returns
United States,Canada,Mexico(8-15 business days): FREE
United Kingdom, Euro Area (5-20 business days): FREE
United Arab Emirates, Saudi Arabia (7-25 business days): FREE
Singapore, Malaysia (7-20business days): FREE
Australia, New Zealand (7-20 business days): FREE
Other Countries (14-30 business days): FREE
Orders are processed Monday through Friday, and shipping occurs within 1-2 business days after confirmation. Weekends and holidays are not included.
Return Policy
You have 30 days from the date of delivery to request a return.
Items must be unused, in their original condition, with all tags and packaging, and must include proof of purchase.
Please wait until the item is delivered before initiating a return.
To request a return, contact us at service@eutour.com or via live chat.
Returns without prior approval will not be accepted.
If your return is approved, we’ll send you a return shipping label and detailed instructions.
Refunds will be processed after we receive and inspect the returned item.
While we cover the cost of shipping the product to you, return shipping costs are the responsibility of the buyer and will be deducted from the refund amount.
This allows us to maintain competitive pricing and ensures a fair return process for all customers.
Thank you for your understanding.
An Explorer's Voice
Have Questions? We Have Answers.
Q1:Can the balls fall out?
A1:No, the balls are anchored in a orbit and are moved by magnetism. They cannot fall out but only move within their orbit.
Q2:How do I read the time? Is it easy to get used to?
A2:It's very simple! Our unique design actually offers two convenient ways to read the time.
Method 1: The Quick Glance. When you just need a fast look, the outer ball's position gives you a great sense of the current hour, perfect for a quick check.
Method 2: The Precision Read. For the exact time, just remember the golden rule: Outer for the HOUR, Inner for the MINUTE.
This intuitive design not only ensures accuracy and magnetic stability, but it's also appreciated and recognized by tens of thousands of users worldwide. Most new users get the hang of it very quickly and start to enjoy this fun, new way of connecting with time.
Q3:Is this watch for the visually impaired?
A3:That's an excellent question. The tactile nature of our watches is a key feature.
For a true time-reading experience by touch, our E066 Explorer Series is specially designed for visually impaired users with distinct tactile markers.
While our other collections can also be felt, they are primarily designed for visual aesthetics. For the best tactile experience, we wholeheartedly recommend the E066 series.
Q4:Does this watch have a glass cover?
A4:Our collections feature different designs—some are open-faced for a direct tactile experience, while others have a protective crystal. Please refer to the 'Specifications & Materials' section on this page for the exact details of this model.
Q5:What is the water resistance?
A5:All EUTOUR watches are designed for daily water resistance, suitable for hand washing or rain. However, specific waterproof ratings vary by collection. You can find the precise ATM rating for this model in the 'Specifications & Materials' section on this page.
Q6:How do I clean the watch if it gets dusty?
Q7:Keeping your EUTOUR looking pristine is simple.
For our open-faced designs, use a clean, dry microfiber cloth to wipe the surface. To remove any debris from the recessed tracks, you can use the small brush included with your watch or any soft, dry brush.
For models with a crystal cover, a simple wipe with a microfiber cloth is all you need.
For a deeper clean on metal parts, you can slightly dampen the cloth with water, but please ensure it is completely dry afterwards.
Change Your Style in Seconds
No tools required. Our unique quick-release spring bar system lets you swap straps effortlessly. It's time to find the perfect match for your next story.
Your Journey Begins Here
The moment you receive your EUTOUR is the moment a new story begins. We've carefully prepared everything you need to embark on this journey, secured within our signature packaging:
⌚Your EUTOUR Timepiece
📖 Official Manual & Warranty
✨ Microfiber Polishing Cloth
🔧 Strap Adjustment Tool*
For those milestone moments, consider making it a truly unforgettable gift with our premium, beautifully crafted gift box.
*Strap tool included with steel bracelet models only.
Own with confidence. Find clear answers to all your questions here.
Support for Your Journey
How long will it take to receive my order?
Orders are processed Monday through Friday, and shipping occurs within 1-2 business days after confirmation. Weekends and holidays are not included.
After your order has shipped, the final delivery time will vary based on your location. You can find a detailed breakdown of estimated shipping times for your country in the "Shipping & Returns" section on this page.
Does my EUTOUR watch come with a warranty?
Yes, absolutely. We stand behind the quality of our timepieces. Every EUTOUR watch purchased on eutour.com is covered by a 1-year official warranty.
What's Covered:
This warranty covers manufacturing defects concerning the watch movement.
What's Not Covered:
This warranty does not include the battery, strap, or any damage caused by accidents, improper use, or normal wear and tear.
How to Make a Claim:
To initiate a warranty claim, please email our support team at service@eutour.com with the following information:
- Your order number
- A description of the issue
- Clear photos or a video of the issue, if applicable
For complete details, please read our full After-Sale Policy.
How long does the battery last and how do I change it?
We use high-quality, long-lasting button-cell batteries in all our timepieces.
Lifespan varies by collection, typically lasting between 36 to 45 months. For the exact battery type for this specific model, please refer to the 'Specifications & Materials' section on this page.
When it's time for a replacement, we strongly recommend taking your watch to any professional watch repair shop. This is a simple and standard procedure for a qualified watchmaker, ensuring your watch remains perfectly sealed and secure.
What kind of movement do you use?
The heart of every EUTOUR is a stable and reliable movement, carefully selected to power its unique design.
The vast majority of our collections are powered by precise quartz movements from renowned manufacturers like Ronda (Switzerland) and Miyota (Japan), offering both convenience and durability. Meanwhile, our exclusive limited-edition mechanical watch, created for enthusiasts, features the celebrated Seiko NH35 automatic movement, offering classic mechanical charm.
Are the straps interchangeable?
Absolutely! Most of our models feature a quick-release spring bar system, allowing you to effortlessly swap straps in seconds with no tools required. This lets you match your watch to any style or occasion. You can explore all compatible options in our Straps Collection.
Do you offer engraving or other customization services?
Yes, we offer a bespoke case-back engraving service to make your EUTOUR truly one-of-a-kind.
Service Details:
- What We Engrave: We provide personalized engraving exclusively on the metal case-back of the watch.
- Content Guidelines: You can provide up to 3 lines of text, with a maximum of 24 characters per line (including spaces). All engravings are done in our signature brand font.
- Cost: For a limited time, this bespoke service is complimentary for all orders placed on eutour.com.
How to Request This Service:
After placing your order on eutour.com, please contact our support team immediately at service@eutour.com with your order number and the exact text you wish to have engraved.
Extremely Important - Please Read Carefully:
- Finality of Content: Please triple-check your engraving text for any typos or errors before sending it to us. Once submitted, the content cannot be changed or modified. We will engrave exactly what you provide.
- Timeline: To ensure the highest quality, our engraving process takes approximately 10-14 days before shipping.
- Final Sale Policy: As this is a custom-made item, all engraved watches are considered final sale and cannot be returned or exchanged.
