An Explorer's Voice

EUTOUR Wrist Watch Gift Box
Taxes included. Shipping calculated at checkout.

FREE SHIPPING

30-DAY RETURNS

1-YEAR OFFICIAL WARRANTY

SECURE PAYMENT
Add a Second Item & Get 15% Off
🗒️Product Description
📏Specifications & Materials
✈️ Shipping & Returns
United States,Canada,Mexico(8-15 business days): FREE
United Kingdom, Euro Area (5-20 business days): FREE
United Arab Emirates, Saudi Arabia (7-25 business days): FREE
Singapore, Malaysia (7-20business days): FREE
Australia, New Zealand (7-20 business days): FREE
Other Countries (14-30 business days): FREE
Orders are processed Monday through Friday, and shipping occurs within 1-2 business days after confirmation. Weekends and holidays are not included.
Return Policy
You have 30 days from the date of delivery to request a return.
Items must be unused, in their original condition, with all tags and packaging, and must include proof of purchase.
Please wait until the item is delivered before initiating a return.
To request a return, contact us at service@eutour.com or via live chat.
Returns without prior approval will not be accepted.
If your return is approved, we’ll send you a return shipping label and detailed instructions.
Refunds will be processed after we receive and inspect the returned item.
While we cover the cost of shipping the product to you, return shipping costs are the responsibility of the buyer and will be deducted from the refund amount.
This allows us to maintain competitive pricing and ensures a fair return process for all customers.
Thank you for your understanding.

Change Your Style in Seconds
No tools required. Our unique quick-release spring bar system lets you swap straps effortlessly. It's time to find the perfect match for your next story.
Support for Your Journey
Own with confidence. Find clear answers to all your questions here.
How long will it take to receive my order?
Orders are processed Monday through Friday, and shipping occurs within 1-2 business days after confirmation. Weekends and holidays are not included.
After your order has shipped, the final delivery time will vary based on your location. You can find a detailed breakdown of estimated shipping times for your country in the "Shipping & Returns" section on this page.
Does my EUTOUR watch come with a warranty?
Yes, absolutely. We stand behind the quality of our timepieces. Every EUTOUR watch purchased on eutour.com is covered by a 1-year official warranty.
What's Covered:
This warranty covers manufacturing defects concerning the watch movement.
What's Not Covered:
This warranty does not include the battery, strap, or any damage caused by accidents, improper use, or normal wear and tear.
How to Make a Claim:
To initiate a warranty claim, please email our support team at service@eutour.com with the following information:
- Your order number
- A description of the issue
- Clear photos or a video of the issue, if applicable
For complete details, please read our full After-Sale Policy.
How long does the battery last and how do I change it?
We use high-quality, long-lasting button-cell batteries in all our timepieces.
Lifespan varies by collection, typically lasting between 36 to 45 months. For the exact battery type for this specific model, please refer to the 'Specifications & Materials' section on this page.
When it's time for a replacement, we strongly recommend taking your watch to any professional watch repair shop. This is a simple and standard procedure for a qualified watchmaker, ensuring your watch remains perfectly sealed and secure.
What kind of movement do you use?
The heart of every EUTOUR is a stable and reliable movement, carefully selected to power its unique design.
The vast majority of our collections are powered by precise quartz movements from renowned manufacturers like Ronda (Switzerland) and Miyota (Japan), offering both convenience and durability. Meanwhile, our exclusive limited-edition mechanical watch, created for enthusiasts, features the celebrated Seiko NH35 automatic movement, offering classic mechanical charm.
Are the straps interchangeable?
Absolutely! Most of our models feature a quick-release spring bar system, allowing you to effortlessly swap straps in seconds with no tools required. This lets you match your watch to any style or occasion. You can explore all compatible options in our Straps Collection.
Do you offer engraving or other customization services?
Yes, we offer a bespoke case-back engraving service to make your EUTOUR truly one-of-a-kind.
Service Details:
- What We Engrave: We provide personalized engraving exclusively on the metal case-back of the watch.
- Content Guidelines: You can provide up to 3 lines of text, with a maximum of 24 characters per line (including spaces). All engravings are done in our signature brand font.
- Cost: For a limited time, this bespoke service is complimentary for all orders placed on eutour.com.
How to Request This Service:
After placing your order on eutour.com, please contact our support team immediately at service@eutour.com with your order number and the exact text you wish to have engraved.
Extremely Important - Please Read Carefully:
- Finality of Content: Please triple-check your engraving text for any typos or errors before sending it to us. Once submitted, the content cannot be changed or modified. We will engrave exactly what you provide.
- Timeline: To ensure the highest quality, our engraving process takes approximately 10-14 days before shipping.
- Final Sale Policy: As this is a custom-made item, all engraved watches are considered final sale and cannot be returned or exchanged.